Amy Best is the Community Health Manager for the City of Longview, a role she began in March 2025. In this position, she continues her work with the Greater Longview Optimal Wellness program (GLOW) and is responsible for developing Community Health programs and managing their associated grants.

Prior to her current role, Amy served with the Longview Fire Department for 25 years, from October 1999 until her retirement in January 2025. During her tenure, she held an Advanced Firefighter Certification, Fire Officer II, Fire Instructor II, Haz-Mat Technician, Incident Safety Officer, and Basic Wildland Firefighter certifications from the Texas Commission on Fire Protection. She also maintains her Paramedic Certification and EMS Instructor with the Texas Department of State Health Services, and Community Healthcare Worker certification with the Department of Health and Human Services.

Her leadership within the Fire Department included being promoted from Captain to EMS Section Chief in August 2016, overseeing Emergency Medical Services for the city. She later served as the Community Health Section Chief, a position created in June 2024, until her retirement. She was actively involved in department initiatives such as the Special Operations Team, PIER Team – Recruiting, and the City Manager’s Applicant Diversity Team. Amy also led the steering committee for GLOW, a collaborative effort focused on community wellness, and served as the Pre Hospital Chair of the Regional Advisory Council.

A highly educated professional, Amy is a graduate of the Texas Fire Chief Executive Officer program and the Executive Fire Officer program from the Mays Business School at Texas A&M University.

Her professional and civic life reflects a deep focus on the care of others. Outside of her career, she is an active member of Zonta International, promoting the welfare of women and children, and serves on the East Texas Alzheimer’s Alliance.